Our patented FUJUNI design allows heat to distribute faster and more evenly, which means you can cook at lower temperatures. We recommend that our customers start cooking at lower temperatures and increase if needed. You rarely need to cook on high heat with FUJUNI. 

Despite what the name implies, Stainless steel may stain. The good news, with FUJUNI staining is easy to remove. In fact, you can even use steel wool scouring pads and abrasive cleaners such as Bar Keepers Friend to help remove the stain. Using those paired with warm soapy water will get your pan back to new.

Like most fine cookware, FUJUNI should be seasoned before its first use. You do not need to season your pans before every use. Here’s how to season your pans properly:
• Heat your pan to medium-low and spread 1 teaspoon of vegetable oil around the interior of the pan.
• Leave the pan on the heat for 1-2 minutes.
• Now you're ready to cook. Simple as that!

Please email us at info@dycook.com

• Return packages must be postmarked within 30 days of the order delivering to you. Return packages postmarked after this time frame will be subject to denial
• Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. Return packages postmarked after the first 10 days of delivery will have a $7 fee deducted from the refund amount
• No returns, refunds, or online credits are available for final sale items of any price.
• Returns must be received in new condition
• Items must be returned with all vendor tags attached
• Items sold as sets must be returned with the correct sizes, as sold
• Items returned with obvious use, dust or dirt, deodorant, or otherwise, do not meet our Return Policy mentioned above will be subject to denial
• Gift cards cannot be returned or refunded

We offer Free Shipping within the continental United States on all orders over $50, which will ship DHL Ground or DHL Home Delivery (7-12 business days for cross-country delivery). If an order is refused, we will charge $10 per order and credit back the balance of the order

Once your order has been placed, it takes approximately 2 business days (Mon-Fri) to process prior to shipment. Our primary shipping service is DHL Delivery. Both are “air” services that take 7-12 business days from coast-to-coast after pickup

As soon as the DHL label has been created for your shipment, a tracking number is assigned to your order. Tracking numbers do not activate until the carrier picks up the package, so please be patient if your tracking number does not show progress within 2 business days of placing your order.

We do not profit from shipping. If your order does not meet our Free Shipping minimum, or should you select an expedited shipping option, your shipping cost will be exactly the same as we are charged by the carrier.

Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.